Privacy Policy
Last updated: June 2026
1. Overview
Alef Menu ("we", "us") respects your privacy. This policy explains what data we collect, how we use it, and your rights regarding that data when you use our landing page, control panel, and public menu services.
2. Data We Collect
Restaurant account data: name, email, phone, restaurant profile, logo, menu items, categories, working hours, and staff accounts. Customer order data: order details, delivery information, and ratings when ordering is enabled. Technical data: IP address (used to display region-appropriate pricing on this website), browser type, and usage logs for security and performance.
3. How We Use Your Data
We use collected data to operate and improve the platform, activate and manage subscriptions, deliver live order notifications, provide customer support via WhatsApp and email, and display localized pricing on our marketing website.
4. Data We Do Not Collect
We do not process credit or debit card payments on this website. Billing is handled manually outside the platform. We do not sell your personal data to third parties.
5. Data Sharing
We share data only as needed to operate the service — for example, with hosting and infrastructure providers under confidentiality agreements. Public menu data (restaurant name, menu items, prices) is visible to anyone who visits your menu URL or scans your QR code by design.
6. Data Retention & Security
We retain account and order data for as long as your subscription is active and as required by law thereafter. We implement industry-standard security measures including encrypted connections (HTTPS) and access controls on the control panel.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us at info@alefmenu.com. Restaurant owners can update most profile and menu data directly in the control panel.
8. Contact
For privacy-related inquiries, email info@alefmenu.com or message us on WhatsApp at +20 1096880739.